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Australian Securities and Investments Commission

Australia RG 146 general advice training map

How to decide whether RG 146 training standards are relevant for a role, with a hard boundary against relevant-provider professional standards.

Exam focus

RG 146 training standards for general advice and specified non-relevant-provider advice roles.

Who this helps

  • - General advice representatives
  • - Call-centre and distribution teams
  • - General insurance or basic banking advice staff
  • - AFSL compliance teams reviewing training evidence

Why this matters

  • - ASIC's RG 146 page says the training standards no longer apply to relevant providers.
  • - ASIC says RG 146 continues to apply to general advice, personal advice on certain non-relevant products, and time-sharing advice.
  • - A wrong training route can create a live conduct and licensing-control problem before an adviser or consultant sees the file.

Study map

Advice and product split

  • - Classify the role by personal advice, general advice, wholesale-only advice, retail client, and product type.
  • - Record why the role is RG 146-covered, professional-standards-covered, or outside both routes.

Training control

  • - Tie training evidence to scripts, disclosure, warnings, product limits, supervision, complaints, escalation, and call/file monitoring.
  • - Review the training route whenever products, client types, channels, scripts, or recommendation logic changes.

Licensing tie-in

  • - RG 146 evidence supports staff training analysis; it does not replace AFSL authorisation or representative appointment.
  • - Relevant providers should be mapped to ASIC professional standards instead of RG 146.
  • - General advice controls should still be linked to AFSL licence scope, authorised representative status, financial promotions, and complaint handling.

Booking and sponsorship

  • - Use ASIC's RG 146 page and professional standards page together before selecting training.
  • - Use authorised representative and public register sources to confirm whether the person also needs representative appointment or public record checks.
  • - Keep training provider evidence, role memo, supervisor approval, and periodic review evidence in the person file.

Verify before studying

  • - Whether the person gives only general advice or may make a personal recommendation.
  • - Whether the product is a relevant financial product for professional standards purposes.
  • - Whether wholesale-only assumptions are documented and still match the client journey.

Common mistakes

  • - Using RG 146 for retail personal advice on relevant financial products.
  • - Failing to document why a role is general advice rather than personal advice.
  • - Treating call scripts and digital journeys as static when the training route depends on them.
  • - Ignoring representative appointment because the page is framed as training.

Disclaimer

Information on LicenseCompare is for general educational purposes only and does not constitute legal, regulatory, financial, tax, investment, or professional advice. Licensing requirements depend on facts and change over time. Always consult official regulator materials and qualified professional advisers.