Financial Conduct Authority

UK FCA appointed representative and principal oversight pack

A practical evidence pack for UK principal firms onboarding, supervising, changing, terminating, and reporting appointed representatives or introducer appointed representatives, including due diligence, Connect notification, REP025, annual review, and register checks.

Route focus

An appointed representative route should prove why the AR or IAR model is suitable, what regulated activities the AR may conduct, which principal takes responsibility, how the principal will supervise the AR, and how FCA notifications, data reporting, and register checks will stay current.

Who this helps

  • - Authorised UK firms considering their first appointed representative or a larger AR network
  • - Advisers, introducers, fintech distributors, fund marketers, and appointed representative candidates comparing AR status with direct authorisation
  • - Principal-firm compliance, SMF, operations, and financial crime teams building AR due diligence and oversight files
  • - Existing principal firms preparing annual AR review, annual self-assessment, REP025, change, or termination evidence

Licence scope

  • - Separate direct FCA authorisation from appointed representative status: an AR carries on regulated activity under the responsibility of an authorised principal and is not itself authorised for those activities.
  • - Map whether the candidate is a full AR or an introducer appointed representative; an IAR should be limited to introductions and distributing financial promotions.
  • - Check the principal's own permissions, resources, skills, systems, controls, financial crime oversight, Consumer Duty impact, and capacity before appointing an AR.
  • - Define the AR agreement, activity scope, customer type, products, revenue, complaints, non-regulated activity, overseas activity, multiple-principal position, approved persons, and register data before notification.

Pre-draft questions

  • - Which regulated activities will the AR conduct, and does the principal already have permission and operational competence for each activity?
  • - Is the candidate an AR, IAR, tied agent, directly authorised firm, overseas AR, regulatory hosting client, or firm that should apply for direct authorisation instead?
  • - What due diligence proves financial stability, competence, ownership, senior management, regulatory history, conflicts, complaint risk, financial promotions, and business-model suitability?
  • - Will the principal need Approved Persons applications, a Multiple Principal Agreement, overseas AR evidence, Consumer Duty controls, or extra supervisory resources?
  • - How will the principal evidence the 30-calendar-day Connect notification, annual review, annual self-assessment, REP025, Firm Details Attestation, change notifications, and termination process?

Evidence pack

AR route, agreement, and activity map

  • - AR/IAR route memo covering regulated activities, products, client type, financial promotions, introductions, advice, arranging, revenue, non-regulated activity, overseas footprint, and direct-authorisation alternative.
  • - Written AR agreement scope table showing permitted activities, limitations, supervision rights, reporting obligations, complaints, financial promotions, client money or asset restrictions, record access, termination rights, and multiple-principal position.
  • - Principal permission map showing the principal is authorised for the AR activity and has adequate skills, systems, controls, and resources to oversee it.

Due diligence and people evidence

  • - Pre-appointment due diligence file covering controllers, directors, senior managers, financial stability, competence, regulatory history, criminal or disciplinary issues, complaints, insurance, business plan, financial promotions, and customer harm risk.
  • - Approved Persons, certification, Conduct Rules, fit and proper, training, supervision, financial crime, complaint, and Consumer Duty evidence for individuals tied to the AR model.
  • - Risk assessment for first AR, rapid network growth, AR revenue larger than principal oversight revenue, complex ownership, overseas ARs, regulatory hosting, and high-risk products or clients.

Notification, reporting, and oversight controls

  • - Connect notification tracker for add, change, and terminate AR or tied agent forms, 30-calendar-day appointment timing, linked Approved Persons applications, case-officer requests, and register verification.
  • - Ongoing oversight file covering activity monitoring, management information, financial promotions approvals, complaint data, revenue data, training, file reviews, customer outcomes, financial crime checks, and escalation logs.
  • - Annual review, annual self-assessment, REP025, Firm Details Attestation, RegData, change notification, termination, and record-retention calendar with accountable owners.

People and governance

  • - The principal's senior managers should own AR strategy, onboarding approval, ongoing oversight, Consumer Duty impact, financial crime risk, complaint escalation, and network growth decisions.
  • - AR due diligence should assess the entity and its people; relying on a previous employer or commercial relationship is weak evidence.
  • - A principal that appoints its first AR, expands rapidly, hosts overseas ARs, or supervises ARs with complex ownership should prepare a stronger risk and oversight file.
  • - The AR candidate should understand that exams, experience, or a principal relationship do not replace activity scope, written agreement, notification, register, and supervision controls.

Forms and submission

  • - Use the FCA appointed-representative pages to decide whether the candidate should be an AR, IAR, directly authorised firm, or a different route.
  • - Before onboarding, complete due diligence and prepare the AR agreement, activity scope, financial stability evidence, competence checks, approved-person materials if needed, and oversight plan.
  • - Notify the FCA through Connect using the add appointed representative or tied agent process at least 30 calendar days before the appointment starts, and track changes or termination through the relevant Connect workflow.
  • - After appointment, verify AR status on the Financial Services Register and keep annual review, annual self-assessment, REP025, Firm Details Attestation, complaints, revenue, change, and termination evidence current.

Timeline risks

  • - The AR route can take longer than expected when the principal has not documented activity scope, due diligence, financial stability, competence, customer harm risk, or its own oversight resources.
  • - The FCA may ask for more information where a principal appoints its first AR, expands quickly, appoints an AR with much higher revenue, faces complex ownership, or uses an overseas AR model.
  • - Late Approved Persons applications, multiple-principal issues, vague financial promotions controls, or stale register data can delay appointment or create post-appointment risk.
  • - Annual review, annual self-assessment, REP025, complaints, revenue, and change notifications should be calendared before launch, not recreated during supervisory review.

Questions to ask advisers

  • - Is AR or IAR status genuinely narrower and better controlled than direct authorisation for this business model?
  • - Does the principal have the permissions, systems, skills, resources, and senior accountability to supervise this AR?
  • - What evidence shows the AR is fit and proper, financially stable, competent, and limited to the written appointment scope?
  • - How will the principal prove 30-calendar-day notification, annual self-assessment, annual review, REP025, change reporting, termination controls, and register checks?

Common mistakes

  • - Treating appointed representative status as a shortcut around authorisation rather than a principal-responsibility model.
  • - Using an IAR for activity that goes beyond introductions or distributing financial promotions.
  • - Letting an AR grow products, revenue, overseas activity, or staff without updating due diligence, agreement scope, oversight resources, and FCA data.
  • - Forgetting that the principal is responsible for AR conduct and must keep FCA data, register details, annual reviews, self-assessment, and REP025 evidence current.

Disclaimer

Information on LicenseCompare is for general educational purposes only and does not constitute legal, regulatory, financial, tax, investment, or professional advice. Licensing requirements depend on facts and change over time. Always consult official regulator materials and qualified professional advisers.